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By registering below you agree to receive emails from Hornets Rewards, which will include information about how to collect ClubCash from selected partners.
I have read the Terms and Conditions
Predict-The-Score Terms and Conditions
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Terms and Conditions
By accepting these Terms and Conditions you are entitled to become a Member of the Hornets Rewards programme and collect Hornets Rewards ClubCash when purchasing goods and services within our Partner Network.
Joining the Programme
The Hornets Rewards programme is open to all holders of the Watford FC Season/Fan Card. A Hornets Rewards account will be allocated to you as soon as possible once your card has been issued.
Each holder of a Watford FC Season/Fan Card is entitled to one Member's Hornets Rewards account. You will be able to monitor the balance of your ClubCash by logging in to your account online by using your Hornets Fan ID number as shown on the card. If you find that you have been issued with more than one Reward account, please contact customer services at
or 08700 81 00 00.
We reserve the right to suspend or terminate your Hornets Rewards account and/or cancel Hornets Rewards ClubCash collected at any time for any good reason, e.g. if you breach these terms and conditions.
Collecting ClubCash through Hornets Rewards
If you are a Member, you will be able to collect Hornets Rewards ClubCash when purchasing goods and services from our Partner Network as well as from your participation in promotions, in each case at the rate and subject to terms (including the FAQs) published on the Website or in the promotions.
In addition you will be able to top-up your ClubCash in certain Club outlets where this is advised on the Website from time to time.
All goods and services sold by our Partners are sold under their normal terms and conditions and we accept no liability for any of the acts or omissions of our Partners in providing the goods and services detailed on the Website or in any publishing or advertising medium, including without notice exclusions, withdrawal, postponement or amendment of their offers.
ClubCash may only be collected on those products and subject to those qualifications that are notified to you from time to time. For online shopping, where you have previously registered with a Partner Network website independently or visited it by following a link (other than one associated with the Hornets Rewards programme), tracking may not operate with the result that you do not receive ClubCash.
We reserve the right to withdraw or vary any offer published by us through the Website or any other medium, without notice.
We reserve the right to vary or cancel any special incentives (such as free or promotional ClubCash) without notice.
Payment Card Registrations
This section of these terms applies to the registration of credit cards and/or debit cards (not to your Watford FC Season/Fan Card) in order to assist you to collect ClubCash. The payment card that you have used to purchase your tickets will be registered automatically for your convenience. You may also register other payment cards that you use for shopping or remove any previously registered at any time by logging in to your account and using the 'Add/Remove Card' function.
You may only register a maximum of 15 Identifier Card Numbers per Member account, however this may include cards belonging to other members of your household/family providing that they have consented to the registration of their Identifier Card Number(s) to assist you to collect ClubCash. We may request that you provide written evidence of such consent at any time. If we are not satisfied that all Identifier Card Numbers are included with the holder's consent we reserve the right to remove any or all Identifier Card Numbers on your account.
Each Identifier Card Number may only be registered at any one time to one service in the world through which cards are used as identifiers for the purpose of crediting rewards (whether ClubCash, cashback, points or other kinds of rewards) when shopping with designated retailers. In the event of more than one attempted registration of the same Identifier Card Number the last registration will prevail and previous registrations will be automatically removed from registration.
You may only spend ClubCash in the Club stores and other outlets that we designate (on the Website or in other channels of communication) from time to time. The amount that you may spend is limited to the amount of ClubCash 'available' to you as shown by your online account, except where you have recently spent ClubCash and your online account has not yet been updated for that transaction.
ClubCash that is not shown as 'available' on your account statement cannot be used, inter alia, until it has been cleared by the relevant Partner who is responsible for issuing it.
If you have breached these terms and conditions, or for any other good reason, the Club store or other outlets may refuse to accept ClubCash and may retain your Watford FC Season/Fan Card pending investigation. We also reserve the right to restrict the spending of ClubCash by cardholders under the age of 18 for any reason at our discretion.
Sale or transfer of ClubCash to another person or Hornets Rewards account is not permitted.
Top-Ups of ClubCash
ClubCash is loaded automatically to your ClubCash account when you pay funds to the Club for the purposes of top-up.
We reserve the right to set and vary minimum and maximum limits for top–ups and may also set different limits for different Club outlets. In addition we may decline top-ups for any good reason from time to time.
ClubCash top-ups are not deposits and you will not earn interest on these amounts.
Limitation of Liability
We reserve the right to request documentation at any time in order to confirm your identity and status or to fulfil anti-money laundering obligations or to place restrictions on your ClubCash account if we are unable to do so.
We will not be held responsible for the loss of any ClubCash balance if you lose or otherwise fail to safeguard your Watford FC Season/Fan Card.
The Club has no liability to you for ClubCash issued under the Hornets Rewards programme and spending of ClubCash in Club outlets may be subject to additional promotional rules or restrictions from time to time.
No representations are made regarding any personal tax liability arising as a result of your participation in the Hornets Rewards programme.
Use of Website
You may retrieve and display pages from the Website on a computer screen and may print individual pages and store pages in electronic form for your personal, non-commercial use.
The Website contains links to other websites which are not under our control. The links to other sites are for your convenience and we are not responsible for the content or security of those sites.
Whilst we will endeavour to maintain a high quality of service in relation to the Website, we do not guarantee that the Website will be available on an uninterrupted and error free basis.
You agree not use the Website in a way which causes or is likely to cause it to be interrupted, damaged or impaired in any way.
Programme Suspension or Termination and Dormant Accounts
If the Hornets Rewards programme is terminated, we will provide a period to allow you to spend your ClubCash at the Club through designated outlets. After this period has expired, your Hornets Rewards account will be closed, no further spending of ClubCash will be possible and any residual ClubCash balances will be cancelled or subject to an administration fee equal to the balance of the account. The period will be made clear on the Website at the time of any decision to terminate or suspend the Hornets Rewards programme.
We reserve the right to terminate any Hornets Rewards account that has been dormant for a period of 6 months or more. We will make every effort to contact the account holder, via their nominated email address, to notify the account holder that their account is at risk of termination through inactivity. If a reply is received confirming that the account is still active we will continue to maintain the account. In the absence of a satisfactory response, the account will be terminated, and any ClubCash balance cancelled or subject to an administration fee equal to the balance of the account.
The statements made by us in the
form part of the terms and conditions.
Any printed statements made by us regarding Hornets Rewards form part of these terms and conditions. Additional terms and conditions may be applied from time to time for particular benefits or product offers.
We reserve the right to vary these terms and conditions, or to withdraw, restrict or terminate the Hornets Rewards programme at any time. Collecting or spending Hornets Rewards ClubCash after any change constitutes acceptance of revised terms. Other products and services may be launched from time to time and their terms and conditions will be advised at the time of launch.
Nothing in these terms and conditions affects your statutory rights.
Subject to laws and jurisdiction of England.
'you' and 'Member' means the registered holder of a Watford FC Season/Fan Card and 'we' and 'us' means Sports Loyalty Card Limited trading as 'Reward', Registered in England No: 4158111. Registered Office: Lion House, Red Lion Street, London WC1R 4GB.
'ClubCash' means the electronic credits issued in the Hornets Rewards programme for use in conjunction with the Watford FC Season/Fan Card.
'Partner' and ‘Partner Network’ refers to those organisations participating in this promotion to provide ClubCash or other benefits to the Members for the purposes of this promotion.
'Hornets Rewards' and 'Hornets Rewards programme' or the Watford FC ClubCash Programme (or any combination thereof) means this promotion for the Club.
'Reward Programme' generally (without specific reference to Hornets Rewards or Watford FC) includes any other promotion operated by Sports Loyalty Card Limited trading as Reward.
'Website' means this Hornets Rewards website.
'The Club' means Watford FC.
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